Hot Tubs Fallon | Portable Spas For Sale

By Laura Varnon, Marketing Coordinator

Hot Spring Spas of Santa Cruz has won the Santa Cruz Sentinel’s Readers Choice Award for Best Pool & Spa Dealer for 2018.

This is not the first time the award has been given to the Santa Cruz showroom. It has been awarded to them every year since 2013, making this the 6^th consecutive time the showroom has received the award.

Hot Spring Spas of Santa Cruz and San Jose, which were acquired by The Spa and Sauna Company in early 2019, have been a part of their respective communities since 1976.

The Santa Cruz Sentinel runs a yearly Readers Choice online poll. In the poll, Sentinel readers weigh in on the best of everything throughout Santa Cruz County.

One of the reasons Hot Spring Spas earned the award is because of the dedication of their many long-time team members, who are committed to providing extraordinary customer service. Despite a change in ownership, Hot Spring Spas of Santa Cruz and San Jose have maintained the same team.

“We are thrilled to have been awarded this win,” said Spa and Sauna Company Owner Scott Clark. “We take pride in carrying the highest quality hot tub brands and serving the Santa Cruz and San Jose communities. We would like to thank our team, our customers, the community, former owner Patrick Carstens and his VP Lynda Sisk, and the Santa Cruz Sentinel for this award.”

Hot Spring Spas of Santa Cruz and San Jose have received dozens of awards from manufacturers over the years.

This award is special because it is from the community we serve.

“It has been an honor and a privilege to serve the Santa Cruz and San Jose communities,” Clark said. “We look forward to continuing the legacy of excellent service, now that Hot Spring Spas of Santa Cruz and San Jose are part of The Spa and Sauna Company family.”

By Laura Varnon, Marketing Coordinator

Hot Spring Spas of Santa Cruz has won the Santa Cruz Sentinel’s Readers Choice Award for Best Pool & Spa Dealer for 2018.

This is not the first time the award has been given to the Santa Cruz showroom. It has been awarded to them every year since 2013, making this the 6^th consecutive time the showroom has received the award.

Hot Spring Spas of Santa Cruz and San Jose, which were acquired by The Spa and Sauna Company in early 2019, have been a part of their respective communities since 1976.

The Santa Cruz Sentinel runs a yearly Readers Choice online poll. In the poll, Sentinel readers weigh in on the best of everything throughout Santa Cruz County.

One of the reasons Hot Spring Spas earned the award is because of the dedication of their many long-time team members, who are committed to providing extraordinary customer service. Despite a change in ownership, Hot Spring Spas of Santa Cruz and San Jose have maintained the same team.

“We are thrilled to have been awarded this win,” said Spa and Sauna Company Owner Scott Clark. “We take pride in carrying the highest quality hot tub brands and serving the Santa Cruz and San Jose communities. We would like to thank our team, our customers, the community, former owner Patrick Carstens and his VP Lynda Sisk, and the Santa Cruz Sentinel for this award.”

Hot Spring Spas of Santa Cruz and San Jose have received dozens of awards from manufacturers over the years.

This award is special because it is from the community we serve.

“It has been an honor and a privilege to serve the Santa Cruz and San Jose communities,” Clark said. “We look forward to continuing the legacy of excellent service, now that Hot Spring Spas of Santa Cruz and San Jose are part of The Spa and Sauna Company family.”

By Laura Varnon, Marketing Coordinator

The Spa and Sauna Company now has Clearance and Scratch and Dent Hot Tub Covers available at our Sparks Showroom, at 250 E. Glendale Ave., on the corner of McCarran Blvd. and Glendale Ave.

By Laura Varnon, Marketing Coordinator

What is a Circ Pump or Circulation Pump? Do I need a Circ Pump? Why? What makes a Circ Pump essential for a quality hot tub?

In the blog below, we hope we can answer all of your questions about Circ Pumps.

By Laura Varnon, Marketing Coordinator

The former owner of Hot Spring Spas of Santa Cruz and San Jose was honored earlier this month at the Hot Spring Spas annual dealer conference with a lifetime achievement award.

Patrick Carstens, who started Hot Spring Spas of Santa Cruz and San Jose in 1976, was inducted into the Hot Spring Spas Ring of Honor. The award is given to him for his lifetime of work supporting the Hot Spring Spas brand and the hot tub industry.

“We are thrilled that Patrick was recognized by Watkins Wellness for his life’s work and contribution to the Hot Spring Spas Hot Tub community,” said Scott Clark, owner of The Spa and Sauna Company, which acquired Hot Spring Spas of Santa Cruz and San Jose upon Carstens’ retirement at the beginning of 2019. “We certainly appreciate all that Patrick and his V.P. Lynda Sisk have done for Hot Spring Spas and the Santa Cruz and San Jose communities. We look forward to preserving and continuing their legacy.”

Hot Spring Spas of Santa Cruz and Hot Spring Spas of San Jose were started by Carstens and a previous partner in 1976. They were joined by Sisk in 1979. Carstens and Sisk have served the community for decades and introduced thousands of people in those communities to the hot tub lifestyle.

A few years ago, Watkins Wellness began doing something different to show special recognition to certain individuals that have committed themselves and their livelihood to our industry and brand, explained Cori Ritter, the Manager of Retail Marketing at Watkins Wellness, which manufactures Hot Spring Spas. In those instances, the individual is inducted and forever memorialized as a hero and one of the “greatest” in the franchise’s history. The award is awarded to an individual, not a company. And the recipients are inducted for a career and a lifetime of achievement and contributions to the success of the Hot Spring brand.

George Dahlheimer, of Hot Spring Spas of Dayton, Ohio, was also Inducted to the Ring of Honor this year.

Recipients of the award are evaluated on character traits, including:

• Passion
• Enthusiasm
• Competitive Spirit
• Willingness to be a Team Player

Here is the Statement from Watkins Wellness about Carstens and Sisk:

“[He’s] An ambassador of hot water wellness. He’s the real deal … a walking, talking legend, known for his passion and knowledge of our industry, and for embracing and promoting the myriad of benefits of hot tubbing.”

“He opened his doors in 1976, and became a Hot Spring Spas dealer in 1979. In fact, one of Watkins’ founders, OT Neal, originally signed him, and he’s represented our brand exclusively for 40 years, since we are now in 2019!”

“This is a person of genuine warmth and kindness. He’s also a highly celebrated leader in our network, earning three Multiple Store Productivity awards, the Scott Smith Service Excellence Award, and the Locksin Thompson Award. This is a person who is known for “doing the right thing.” An icon in our industry, this person is recognized for extensive knowledge and expertise not only on the benefits of hot tubbing, but he has extensive product knowledge. In fact, his expertise in customer service has helped Watkins throughout the years and his feedback has been invaluable. This person is also a smart leader, because of the pick he made to have [Lynda Sisk] help with marketing and sales more than 30 years ago, and he has trusted her ever since to do what she does best!”

We, at The Spa and Sauna Company, are truly grateful to Patrick and Lynda for all they have done for the Hot Spring Brand and the hot tub industry.

By Laura Varnon, Marketing Coordinator

Here at The Spa and Sauna Company, we specialize in selling and maintaining hot tubs.

We will deliver your hot tub, but we do not hook up your hot tub to an electrical source.

As a courtesy, we will help you find an electrician, or a crane operator, or a concrete contractor, if you need one.

After being in business for nearly 30 years, we have delivered our share of hot tubs.

Most customers only require an electrician. Some customers need a concrete pad poured still. The occasional hot tub delivery, and most swim spa deliveries, require a crane.

Regardless of what you need, we are here to help. We want your hot tub or swim spa delivery to be as relaxing as possible.

For that reason, we have compiled a referral list of electricians, concrete contractors, and crane operators that we have worked with previously. Those that we feel are the best are on our referral list.

Should you need help finding an electrician, crane operator, or concrete contractor for your hot tub or swim spa installation, we will gladly share our list of vendors with you.

All you need to do is call our Customer Engagement Representative, Delivery Supervisor, or your Salesperson, and ask for the list.

Here are a few helpful hints. Have your electrical box installed prior to the delivery. Your electrician doesn’t need to be present for the delivery. Ask them to come back after the hot tub or swim spa has been filled to do the final connection.

We hope this has helped make getting your new hot tub a bit easier.